The agency will conduct its business honestly and ethically wherever we operate in the world. We will constantly improve the quality of our services and operations and will maintain a reputation for honesty, fairness, respect, responsibility, integrity, trust and sound business judgement. No illegal or unethical conduct on the part of officers, managers, employees, or affiliates is in the agency’s best interest. We will not compromise our principles for short-term advantage. The ethical performance of the agency is the sum of the ethics of the people who work here. Thus, we are all expected to adhere to high standards of personal integrity.

 

In all of our activities, we will always put the interests of our customers first. Decisions made in the best interest of our customers will be in the best interest of the agency. We will be open and honest in all of our communications with customers.